Privacy Policy
Effective Date: 12/02/2025
At SecureTrip, we are committed to protecting your privacy and ensuring a safe, secure, and personalized experience when using our website and travel services. This Privacy Policy explains how we collect, use, and protect your personal information, and the rights you have in relation to your data.
1. Information We Collect
When you use our website or travel services, we may collect the following information:
- Personal Information: Name, email address, phone number, postal address, date of birth, and passport details (for visa and travel documentation).
- Payment Information: Credit/debit card details or other payment method details, processed securely via trusted third-party payment gateways.
- Travel Preferences: Destination choices, accommodation preferences, food habits, and tour-related interests.
- Photos and Media: Images or videos taken during tours, which may include you and your group.
- Technical Data: IP address, browser type, device information, and cookies for website analytics and improvement.
2. How We Use Your Information
We use your data for the following purposes:
- To plan and manage your travel bookings and itineraries.
- To communicate with you about your trip, payments, updates, and customer service.
- To personalize your travel experiences and make recommendations.
- To improve our website and services through analytics.
- To share photos or videos taken during the trip for promotional purposes (see Section 5).
3. Data Sharing and Third Parties
We do not sell or rent your personal information. However, we may share your data with:
- Partner airlines, hotels, and local tour operators to fulfill your booking.
- Visa consultants or third-party service providers involved in travel arrangements.
- Payment processors for secure transaction handling.
- Marketing platforms and analytics tools for improving our services.
All third parties are contractually obligated to safeguard your data and use it only for specified purposes.
4. Data Storage and Security
We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or loss. Your information is stored securely and accessed only by authorized personnel.
5. Use of Client Photos and Media
By participating in our group tours, you agree that SecureTrip may use photos or videos taken during the trip that may feature you or your group for promotional purposes. This includes (but is not limited to) usage on:
- Our website
- Social media platforms (Instagram, Facebook, YouTube, etc.)
- Digital ads and printed marketing materials
If you do not wish to appear in any of our promotional content, please inform us in writing prior to or during your trip, and we will respect your preference.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal obligations.
- Withdraw consent for marketing or data usage at any time.
For any of these requests, please contact us at [your email here].
7. Cookies and Tracking Technologies
Our website uses cookies and similar tools to improve user experience and monitor website performance. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
SecureTrip reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
📧 Email: [support@securetrip.com]
📞 Phone: [+91 9380092642]
🏢 Office Address: [No 65 Vidhanasoudha layout stage 1, 1st Main Rd, Agrahara Main Rd, Bengaluru, Karnataka 560064]
